$0forever
- Every feature: inboxes, rules, custom fields, reports, SLAs, search
- Up to 1,000 emails a month
- 1 GB of storage
- Grows into the usage plan automatically if you do. Nothing to migrate
One price list. Every feature included.
Pay for the mail, not the people.
2¢ an email, sent or received. Seats are free.
No per-seat licences, no tiers, no AI add-ons padding the invoice. Teams of two use everything free. Everyone else pays for the email they actually handle, plus a flat $0.05 a gigabyte for storage past the included allowance.
$20per 1,000 emails
- Unlimited users, inboxes, rules and reports. Same product as Free
- 5 GB of storage included
- Beyond that, storage is $0.05 per GB per month, one flat rate whatever it’s made of
- Quiet month? Small bill. Nothing to downgrade, nobody to remove
That’s the whole price list. There is no tier that withholds reporting, rules, custom fields or cross-team sharing, and no “Contact sales” column hiding the number.
One honest unit: an email.
Every email received on a connected shared mailbox, and every email your team sends from one, counts once. That’s the entire meter.
- Never billed: users, inboxes, private notes, @mentions, tags, rules, custom fields, reports, searches
- Adding a teammate costs nothing. Put the whole company in the inbox if it helps
- Internal discussion is free, so talking about a thread never costs more than forwarding it would have
- Your invoice is the meter reading × 2¢, plus storage if you’re past the included allowance
What real teams would pay.
The per-seat column is what the same team costs on a typical helpdesk suite at its published mid-tier price, before any AI add-ons.
| Team | A typical month | Team Mail Manager | Per-seat suite at $65/user |
|---|---|---|---|
| 2 founders | 800 emails | $0, free tier | $130 / month |
| 8-person support team | 5,000 emails, 15 GB stored | $100.50 / month ($100 usage + $0.50 storage) | $520 / month |
| 25 people across support, sales and ops | 20,000 emails, 60 GB stored | $402.75 / month ($400 usage + $2.75 storage) | $1,625 / month |
The per-seat column uses $65 per user per month, the middle of the published mid-tier range across the leading shared-inbox and helpdesk tools as of August 2026. Compare against each of them, on your numbers.
One rate for everything we store.
Keeping your mail searchable forever is the one cost that never stops, so it’s the one thing we bill on top of usage.
- First 5 GB included on the usage plan (1 GB on Free)
- Beyond that, a flat $0.05 per GB per month. No tiers, no minimum, no charge that kicks in later
- One number covers everything we store for you: the mail database, the search index and the attachment files
- Retention policies genuinely delete. Set one per inbox and your footprint (and bill) goes down, not just out of sight
Per-seat pricing taxes the wrong thing.
Seat pricing charges you for hiring. Usage pricing charges you for the work the software actually does.
Everyone can be in the room
When each login costs $65 a month, companies ration them, and the people locked out forward mail around the tool. Here a seat is free, so the whole team works where the mail is.
Quiet months cost less
Seasonal business, a slow August, a team that shrank: your bill follows your mail volume down. Per-seat contracts only ever ratchet up.
No bloat to pay for
We don’t bundle AI copilots, chat widgets or a channel zoo into the price and hope you don’t notice. You pay for handling email, because that’s what this is.
The fine print, out loud.
What exactly counts as one email?
One message received on a connected shared mailbox, or one message your team sends from one, each counted once. Internal notes, @mentions, and everything else you do inside the app are never metered.
We’re a team of two. Is it really all free?
Yes: every feature, up to 1,000 emails a month and 1 GB of storage, for as long as you’re two people. If you grow past that, you move onto the usage plan and simply start paying the meter. Nothing changes in the product.
What about spam and mail a rule bins on arrival?
If it was delivered to a connected mailbox, we received, processed and indexed it, so it counts, at 2¢. Your Microsoft 365 spam filtering runs before we ever see the message, and rules that bin known noise keep it out of your team’s way.
Is there a minimum, a contract, or an annual commitment?
No. Billing is monthly, on what the meter read. There’s no minimum spend, and leaving is as undramatic as arriving: your mail was in your Microsoft 365 mailboxes the whole time.
How is storage measured?
We add up what we hold for your account across the mail database, the search index and the attachment store, and bill anything over the included 5 GB at $0.05 per GB per month. That one rate covers all three. Indexing a message and storing its attachments aren’t billed separately.
Will the per-email price change?
If it ever does, existing customers get notice well in advance, in writing, not a surprise on an invoice. There are no introductory rates that expire.
What happens in a huge month?
You pay for the mail you handled, and the next month stands on its own. If your volume is consistently large, talk to us about volume pricing. That conversation starts from these numbers, not from a per-seat sheet.
Price it on your own numbers.
Tell us your monthly mail volume and team size and we’ll tell you the bill to the cent, and what you’re paying today for comparison.